Extending Zulip for Inhouse Chat-With-Customer tool
baali (~baali) |
Zulip is an open-source web based Group Chat application for team based internal communications. This Talk is about how we extended the platform to enable Chat-with-customer feature which could be easily plugged into any site. The Sales/Support team using default Zulip interface can help out visitors also who need some assistance.
I work at TaxSpanner.com as a python developer.
Previous work/engagements are listed here: http://baali.muse-amuse.in/stories/about.html